FAQ
Everything You need to know about Soulful Dolls
What Size are the dolls?
Each Soulful Doll is approximately 18–20 inches tall — the perfect size for display on a shelf, mantle, or under the Christmas tree. They come with a built-in standing base for easy display.
What are the dolls made of?
Each doll features a hand-painted vinyl face and head, a poseable wire armature body, and real fabric costumes with authentic cultural textiles — velvet, brocade, kente cloth, silk, and embroidered cotton. White faux fur trim is used throughout. Accessories are crafted from wood, metal, and fabric.
Are these toys or collectibles?
Soulful Dolls are premium collectible figurines intended for display and gifting, not for children under 3. They are ASTM F963 safety standard compliant. They make beautiful heirlooms and holiday decorations for families of all ages.
When will my order ship?
Orders placed during our pre-launch period will ship in time for the 2026 holiday season which will be Early October 2026. Once production begins, standard orders ship within 3–5 business days. You will receive a confirmation email with tracking information.
Do you ship internationally?
Yes! Of course. We want the worldwide reach! We ship Globally. Shipping rates and times vary by destination and will be calculated at checkout.
What is your return policy?
We accept returns within 14 days of delivery for items in original, undisplayed condition. Please contact us at info@soulfuldolls.com with your order number to initiate a return. We want you to be completely satisfied with your purchase.
Do you offer wholesale pricing?
Yes — we offer wholesale pricing for retailers, gift shops, boutiques, and holiday markets. Minimum order quantities and pricing tiers are available upon request. Please use our wholesale inquiry form to get in touch and receive our full catalog.
Will more dolls be added to the collection?
Absolutely. Vol. 1 (2026) features nine dolls representing Filipino American, Mexican American, Pan-Hispanic Latino, African American, Pan-African, South Asian Indian, Japanese American, Arab/Middle Eastern, and Chinese American heritage. We plan to expand the collection every year with new cultural representations. Sign up for our email list to be first to know about new additions.
How were the cultural designs developed?
Each doll was designed with deep respect for cultural authenticity. We researched traditional garments, fabrics, symbols, accessories, and holiday greetings for each community. Our goal is to honor — never appropriate — the rich traditions each doll represents. We welcome community feedback and are committed to getting it right.
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ASTM F963 Compliant
— Meets all US toy safety standards
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Retail-Ready
UPC barcodes, premium packaging, EDI capable
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Black & Women-Owned
Qualifies for diverse supplier programs